Door To Door Shipping

We provide competitive prices and reliable service, backed up by real-time online third-party parcel tracking. We also offer seamless integrations to leading e-commerce sites, making sending easy for thousands of online businesses.

No Hidden Fees

Account keeping and other hidden fees can spiral your freight costs.

Track and Trace

Online parcel tracking and signature proof of delivery

Affordable Prices

Save costs and focus on your business and customers with our affordable and convenient service.

Door to Door Shipping Across Australia

Door to door shipping means we collect your parcels and cartons from your premises and deliver them straight to your customer’s door. You make one booking and get one invoice, with no account-keeping fees.

Who It’s For

  • Online stores sending orders to customers across Australia
  • Small and medium businesses sending parcels and cartons
  • Importers who want goods delivered after customs clearance
  • Businesses sending samples, spare parts or documents

How It Works

  1. Get a quote: tell us the size, weight and addresses. Our online quote form calculates the total weight and volume for you.
  2. Book: confirm your booking, or send it automatically from your online store.
  3. Pickup: we collect from your door.
  4. Track: follow your consignment online at every stage.
  5. Delivered: your parcel arrives with signature proof of delivery.

Why Send With Fastrak

  • No hidden fees: no account-keeping charges driving up your freight costs.
  • Live tracking: online parcel tracking from pickup to delivery.
  • Proof of delivery: a signature on every delivery.
  • E-commerce ready: integrations with leading online store platforms.
  • One partner: the same team can bring in your imports, clear customs and deliver locally.

Related Services

Sending something bigger, or need help before the parcel stage?

What You Can Send

Our door to door service suits everyday business freight, including:

  • parcels, satchels and cartons;
  • e-commerce orders going to customers’ homes;
  • samples, spare parts and documents; and
  • multi-carton consignments for one address.

For pallets, crates and heavier loads, our domestic freight service is usually the better fit.

Packing Tips for Safe Delivery

  • Use a strong carton with room for padding around the contents.
  • Fill empty space so items can’t move in transit.
  • Seal every seam with packing tape.
  • Remove or cover old labels and barcodes.
  • Measure and weigh the finished parcel. Accurate details mean an accurate quote and no surprise charges.

Door to Door Shipping FAQs

How much does door to door shipping cost?

The price depends on the weight and dimensions of each item, the pickup and delivery addresses, and how quickly it needs to arrive. There are no account-keeping fees. Send us the details for a quote.

Can I track my parcel?

Yes. Every consignment comes with online tracking and signature proof of delivery.

Can you connect to my online store?

Yes. We offer integrations with leading e-commerce platforms, so orders can be booked without re-entering details. Tell us which platform you use.

What can’t I send?

Dangerous goods, cash, jewellery, precious items and other valuable or special goods can only be sent with our prior written agreement. See our Trading Terms and Conditions for details.

Do you deliver Australia-wide?

Yes. Through our national partner network, we deliver to metro and regional areas across Australia.

Get a Door to Door Shipping Quote

Tell us what you’re sending and where, and we’ll come back with a fast, competitive quote. Call 1300 816 433.

Request a Quote